Leo was outstanding. Thoughtful, curious, thorough, and, yes, caring. He took the time to explain things to me as he went and followed up with me after the inspection to make sure that all of my questions were answered. Overall, his condition assessment of my prospective property was expert, prompt, and professional. And on top of all that, he was a cool, calm guy with a good sense of humor and healthy perspective on the whole process. And the maintenance guide was a great bonus. Overall, worth every penny and highly recommended!!!